1. Introduction Welcome to Teknow! At Teknow, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website https://teknow.uk/ (“the Site”), use our services, or interact with us in other ways. We comply with the Data Protection Act 2018, the General Data Protection Regulation (GDPR), and other applicable privacy laws.

By using our services, you consent to the collection and use of information in accordance with this policy.

2. Information We Collect We collect various types of personal information to provide and improve our services:

• Personal Identification Information: Name, email address, phone number, company name, and job title.
• Technical Data: IP address, browser type, operating system, device type, and other technical information automatically collected through cookies or similar technologies.
• Usage Data: Information on how you use the Site, including pages visited and actions taken.

3. How We Use Your Information We may use your personal information for the following purposes:

• To provide our services, including secure connectivity, cloud solutions, managed services, and more.
• To improve and personalise your experience on the Site.
• To communicate with you about our services, respond to inquiries, and provide customer support.
• To send you marketing communications (if you have opted-in to receive them).
• To comply with legal obligations or resolve disputes.

4. Sharing Your Information We will not share your personal information with third parties unless:

• It is necessary to provide our services (e.g., third-party service providers).
• We are required to do so by law or to comply with legal obligations.
• We believe in good faith that such disclosure is necessary to protect the rights, property, or safety of Teknow, our customers, or others.

5. Data Security We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, use, or disclosure. However, no method of data transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights You have the following rights regarding your personal data:

• The right to access the data we hold about you.
• The right to rectify or update any inaccurate data.
• The right to request the deletion of your personal data.
• The right to object to processing or request the restriction of processing.
• The right to withdraw consent at any time (where consent is the basis for processing).

If you wish to exercise any of these rights, please contact us at info@teknow.uk.

7. Cookies We use cookies to improve your experience on our Site. Cookies are small text files placed on your device to remember your preferences and usage patterns. You can control or disable cookies through your browser settings, but this may impact your experience on our Site.

For more information, please refer to our Cookie Policy.

8. Data Retention We will retain your personal data only for as long as necessary for the purposes outlined in this Privacy Policy or as required by law.

9. Changes to This Privacy Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated date will be indicated at the top of the page. Please review this policy periodically for any updates.

10. Contact Us If you have any questions or concerns about our Privacy Policy, please contact us at:

Teknow
20-22 Wenlock Road,
London, England, N1 7GU
Email: info@teknow.uk
Phone: 08675876